Overview History Management Team Careers
Overview Custom Application Development Application Maintenance and Support Web Development Legacy System Migration Outsourced Product Development SOA Implementation BPO Services
Process Overview Offshore Development Process Engagement Models Relationship Models Offshore Execution Models Offshore Infrastructure
Net Android Framework DotNet Migration Access Migration Hosting and Data Center Solutions VoIP solutions
Dot Net J2EE
homepage image TelIQ Net Android

Services- Application Maintenance and Support

Net Android offers maintenance and support services for a range of applications deployed in the enterprise, including:

  • Applications developed for a range of functions such as finance and accounting, HR, manufacturing, and sales and marketing
  • Corporate web sites, intranets and extranets
  • ERP or CRM systems, that have been customized for an organization

Our application maintenance and support services encompass such activities as:

  • Error tracking and debugging
  • End user support
  • Technical troubleshooting
  • Application upgrades and enhancements
  • Web content updates
  • Quality assurance testing
  • Documentation development and maintenance

Net Android can act as an extension of an IT support team, or provide turn-key services. We can help companies to respond to changing service level needs, with a virtual team onsite or offshore in each engagement available for rapid deployment.

Our range of service level models for technical support is designed to suit the varying needs of clients, including:

  • Error tracking and debugging
  • Flexible pricing parameters (flat rate, per-incident, per seat)
  • After-hours, select-hours, or 24x7 support services
  • Technical support services by phone, email and/or fax

Net Android supports applications based on a wide variety of platforms and technologies, including Web and client/server applications. For both maintenance and support services, we follow established escalation processes to ensure timely response and issue resolution. Our systems also give the client continual visibility into maintenance and support activities, and detailed metrics and reporting.

© Copyright 2007 Net Android